The short answer
ReStory separates repairing a device from finishing the customer job. If you only make the device functional on the bench, you may still have a handoff or shipping step left. Complete that final step, then open ReviewMe and check whether the review count changed.
The official achievement list confirms three review-count milestones: 5 reviews, 25 reviews, and 50 reviews. Those are counts, not proof of how an individual star rating is calculated.
Step by step
1. Confirm that the repair itself is complete
Before looking at ReviewMe, return to the Notebook and make sure the device no longer has an unresolved dirty, broken, missing, or assembly state. A device that looks assembled can still contain a deeper unresolved problem.
2. Complete the customer-facing handoff
For an in-shop customer, follow the final interaction that returns the repaired device. For an email order, complete the shipment through the order flow. The practical distinction matters: the bench tells you the device is ready, while the handoff closes the job.
3. Check ReviewMe after the job closes
Open ReviewMe and compare the count with the number shown before the handoff. If you are tracking an achievement, use the official milestones rather than trying to infer progress from a single star display.
4. If the count did not move, check the whole chain
Work through this order:
- Reopen the Notebook and look for an unresolved repair state.
- Check whether the device is still waiting for pickup or shipment.
- Reopen the email order and confirm it is no longer active.
- Check ReviewMe again after the closing interaction.
- Compare the symptom with the current official known-issues notice before assuming your save is broken.
This is a diagnostic sequence, not a guarantee that every missing review has the same cause.
Reviews versus stars
| What you see | What the evidence supports | What it does not prove | |---|---|---| | Review count | Completed jobs can contribute to ReviewMe progress | The exact moment every job type increments | | 5 / 25 / 50 milestones | Official achievement targets | A required average star rating | | A star result | A customer-facing result exists | The mathematical weight of speed, deadline, parts, or choices |
The useful approach is to optimize the parts of the workflow you can control: finish every required repair state, respect email deadlines, and close the handoff. Do not spend cash or restart a save based on an unverified formula.
What not to assume
- Do not assume a repaired device automatically equals a recorded review.
- Do not assume every late order removes a fixed number of stars.
- Do not assume reviews and star ratings are the same counter.
- Do not treat one Steam discussion reply as the game’s scoring formula.
If a later patch or developer note documents the calculation, this guide should be updated with the new version number and a reproducible before-and-after example.
Sources
- Official Steam achievements — confirms the 5, 25, and 50 review milestones.
- Kleynce’s illustrated 100% guide — shows the launch-build ReviewMe interface and review section.
- Into Indie’s launch-version beginner guide — independently describes email orders, deadlines, and the review loop.